Integrating social media features into a cell phone alert system for emergency situations

In times of emergency, people include social networking sites (SNS) in their search for information and support. An online survey with an embedded experiment with two conditions focused on understanding whether and how SNS functions have a positive influence on perceived self-efficacy, risk perception, and reported information sufficiency when integrated into a current emergency alert system like NL-Alert. Participants were randomly assigned to a control condition showing the classical format of NL-Alert or the expanded condition with added SNS functions (a newsfeed and marking oneself as safe). Results show that self-efficacy and risk perception did not differ between conditions. Significantly higher degrees of information sufficiency were reported in the expanded condition. Consequences for emergency risk communication are discussed.

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PID urn:urn:nbn:nl:ui:28-05f01488-3cba-44da-8920-1f33ca901b2e
PID https://www.doi.org/10.1111/1468-5973.12251
URL https://api.wiley.com/onlinelibrary/tdm/v1/articles/10.1111%2F1468-5973.12251
URL https://onlinelibrary.wiley.com/doi/pdfdirect/10.1111/1468-5973.12251
URL https://academic.microsoft.com/#/detail/2896566444
URL https://research.utwente.nl/en/publications/integrating-social-media-features-into-a-cell-phone-alert-system-
URL https://onlinelibrary.wiley.com/doi/full/10.1111/1468-5973.12251
URL http://dx.doi.org/10.1111/1468-5973.12251
URL https://research.utwente.nl/en/publications/integrating-social-media-features-into-a-cell-phone-alert-system-for-emergency-situations(05f01488-3cba-44da-8920-1f33ca901b2e).html
URL http://onlinelibrary.wiley.com/wol1/doi/10.1111/1468-5973.12251/fullpdf
URL https://onlinelibrary.wiley.com/doi/pdf/10.1111/1468-5973.12251
URL https://www.narcis.nl/publication/RecordID/oai%3Aris.utwente.nl%3Apublications%2F05f01488-3cba-44da-8920-1f33ca901b2e
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Access Right Open Access
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Author van Dijl, Daniƫlle E.M.
Author Zebel, Sven
Author Gutteling, Jan M.
Contributor Psychology of Conflict, Risk and Safety
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Collected From UnpayWall; NARCIS; Crossref; Microsoft Academic Graph
Hosted By NARCIS; Journal of Contingencies and Crisis Management; Universiteit Twente Repository
Journal Journal of contingencies and crisis management, ,
Publication Date 2018-10-17
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Country Netherlands
Format application/pdf
Language English
Resource Type Article
keyword keywords.Management, Monitoring, Policy and Law
system:type publication
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Source https://science-innovation-policy.openaire.eu/search/publication?articleId=dedup_wf_001::c7658309ef77c52a0044841d797cd02e
Author jsonws_user
Last Updated 26 December 2020, 02:54 (CET)
Created 26 December 2020, 02:54 (CET)