Patient reported outcomes – experiences with implementation in a University Health Care setting

Abstract Aim Patient-reported outcomes (PROs) have traditionally been implemented through a manual process of paper and pencil with little standardization throughout a Healthcare System. Each practice has asked patients specific questions to understand the patient’s health as it pertains to their specialty. These data were rarely shared and there has not been a comparison of patient’s health across different specialty domains. We sought to leverage interoperable electronic systems to provide a standardization of PRO assessments across sites of care. Methods University of Utah Health is comprised of four hospitals, 12 community clinics, over 400,000 unique annual patients, and more than 5000 providers. The enterprise wide implementation of PROs started in November of 2015. Patients can complete an assessment at home via email, or within the clinic on a tablet. Each specialty has the opportunity to add additional specialty-specific instruments. We customized the interval with which the patient answers the assessments based on specialty preference in order to minimize patient burden, while maximizing relevant data for clinicians. Results Barriers and facilitators were identified in three phases: Pre-implementation, Implementation, and Post-implementation. Each phase was further broken down into technical challenges, content inclusion and exclusion, and organizational strategy. These phases are unique and require collaboration between several groups throughout the organization with support from executive leadership. Discussion We are deploying system-wide standard and customized PRO collection with the goals of providing better patient care, improving physician-patient communication, and ultimately improving the value of the care given. Standardized assessment provides any clinician with information to quickly evaluate the overall, physical and mental health of a patient. This information is available real time to aid in patient communication for the clinician.

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PID https://www.doi.org/10.6084/m9.figshare.c.4202951
PID https://www.doi.org/10.6084/m9.figshare.c.4202951.v1
URL http://dx.doi.org/10.6084/m9.figshare.c.4202951
URL http://dx.doi.org/10.6084/m9.figshare.c.4202951.v1
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Author Biber, Joshua
Author Ose, Dominik
Author Reese, Jenny
Author Gardiner, Anna
Author Facelli, Julio
Author Spuhl, Joshua
Author Brodke, Darrel
Author Lee, Vivian
Author Hess, Rachel
Author Weeks, Howard
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Collected From Datacite
Hosted By figshare
Publication Date 2018-01-01
Publisher Figshare
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Language UNKNOWN
Resource Type Collection
keyword FOS: Biological sciences
keyword FOS: Computer and information sciences
keyword FOS: Clinical medicine
keyword FOS: Health sciences
system:type other
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Source https://science-innovation-policy.openaire.eu/search/other?orpId=dedup_wf_001::4b656b8f18015313730309819e479020
Author jsonws_user
Last Updated 20 December 2020, 03:32 (CET)
Created 20 December 2020, 03:32 (CET)